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Direct Baggage Transfer

International and Regional Direct Baggage Transfer Inquiry
Hainan Airlines offers "one-time check-in and direct baggage transfer" services for select international and regional connecting flights at Beijing (Capital), Shenzhen, Haikou, Chongqing, Changsha, Xi'an, and Chengdu (Tianfu) airports. At the departure airport, passengers can check in for both flight segments at once and have their baggage transferred directly to their final destination without collect it during transfer.
Hainan Airlines now provides a "direct baggage transfer" service on the routes "Wuhan-Haikou-Sydney/Melbourne/Auckland/Dubai/Moscow/Jeddah/Abu Dhabi" and "Ningbo-Haikou-Sydney/Melbourne/Auckland". Passengers do not need to collect their checked baggage upon arrival in Haikou. Please follow the airport signage to the Hainan Airlines international check-in counter in the departure hall to complete check-in for the second leg of your trip.
For the detailed flight information, please using the search box below.
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Warm reminder:
1、
Applicable tickets must be domestic or international/regional connecting tickets exclusively operated by Hainan Airlines, and the connecting segment must either depart on the same day or on a Hainan Airlines international/regional flight departing in the early hours of the following day.
2、
The route must be approved by customs and the transfer time must meet the minimum connection time requirements. Some flights may not offer this service. Please carefully verify the flight information when purchasing your ticket.
3、
Checked baggage must comply with Chinese customs and civil aviation security inspection regulations. Hainan Airlines shall be authorized to open and inspect checked baggage at the transfer point on your behalf. For checked baggage requirements and travel reminders,please click.
4、
This service is applicable to Hainan Airlines' scheduled flights for the current season (March 29, 2026 to October 24, 2026). If there any questions, please call Hainan Airlines' 24-hour reservation hotline 95339 for further travel service information.
5、
Due to differences in flight schedules, only transfer times equal to or longer than the minimum connecting time at the transfer station, and not exceeding 24 hours, are eligible for connection. Specific details are subject to the flight schedule and on-site arrangements for the actual day of operation.
