1. Reservation Time Limit: The prepaid baggage service is accessible from the date of ticket issuance to 6 hours (inclusive) before aircraft departure and prior to check-in.

2. Reservation Instructions of International (Regional) prepaid Baggage:

(1) For each flight, passengers can purchase between 1 to 5 pieces of prepaid baggage.

(2) It is applicable to be operated by Hainan Airlines (HU) direct flights between Beijing, Shanghai, Xi'an, Haikou, Changsha, Chengdu, Chongqing, Guangzhou, Shenzhen and other cities to North America, Europe (and Russia), the Middle East, Australia, Asia, Africa and the China areas (Hong Kong, Macao and Taiwan).

(3) For system reasons, some overseas departing stations suspend the sale of prepaid baggage, and more details are available on system-supported routes.

3. Notice on the Reservation of Domestic Prepaid Baggage Service:

(1) Passengers can purchase extra baggage allowance by the following amounts: 5KG/10KG/15KG/20KG/25KG/30KG/35KG. Each passenger can purchase a maximum of 35KG of extra baggage allowance.

(2) It is applicable for Hainan Airlines(HU) self-operated direct flights departing from Beijing, Xi'an, Haikou, Taiyuan, Tianjin, Sanya, and Urumqi.

4. Notes:

(1) Passengers on international and domestic connecting flights and infant passengers are not eligible for this service.

(2) Prepaid baggage service is not applicable to overweight or oversized baggage (the sum of length, width, and height exceeds 158CM and the total weight exceeds 23KG) on international (regional) routes. Additional fees will be charged without any discount at the airport if checked baggage exceeds the limit.

(3) For international (regional) and domestic routes to which the prepaid baggage service is applicable, the quotation and payment currency are that of the departure country (region). The actual price displayed on system shall prevail.

(4) Before check-in, prepaid baggage service can be refunded free of charge but only through the original purchase channel. Refunded is not eligible for prepaid baggage service after check-in.

(5) The prepaid baggage service must be bought and refunded in whole. For instance, if you have reserved the prepaid baggage service for two pieces of luggage at once, you can only apply for a full refund instead of just one piece or a refund based on weight; and if you ordered the prepaid baggage service for 10kg of baggage at once, you have to request a full refund instead of a partial refund based on weight.

(6) Within 1 month from the date of the flight, please contact the Hainan Airlines 24-hour booking service hotline 95339 for an invoice (paper or electronic). You can also download Hainan Airlines APP to apply for electronic invoices online.

5. The reservation service is only applicable for 880 E-ticket HNA flights and is not available for non-880 E-ticket flights.

6. Exchange points for prepaid luggage:

(1) Applicable objects: Fortune Wings Club members themselves and their fellow members (they need to book the same seat code with the members) or the member beneficiaries. Fortune Wings Club members passengers can not use overdraft points to exchange products.

(2) Scope of exchange: Self-operated domestic prepaid luggage of Hainan Airlines, non-convertible international (regional) prepaid luggage (specific subject to the display on the page of exchange).

(3) After the successful exchange of prepaid luggage, in case of voluntary refund, rescheduling or change in the case of check-in, the amount of exchange of prepaid luggage will be invalid and the points will not be refunded.

(4) After the successful exchange of pre-paid luggage, in case of voluntary refund, rescheduling (not in the same cabin) or change without check-in, you can apply for return through the original exchange platform before the planned flight departure, and the points will be returned to Jinpeng account within 10 working days. The amount of prepaid luggage exchanged for the same cabin change points can be automatically changed with the ticket information.

(5) After successful exchange of prepaid luggage, in case of tary refund, rescheduled or change, it will be subject to the abnormal flight regulations.

(6) Other rules shall be implemented according to the prepaid baggage product rules.