Terms and Conditions

Applicable Routes

Some outbound routes from Beijing, Haikou, Hangzhou, Xiamen and Xi'an. (Please refer to the display at time of purchase.)

Meal Categories

We offer kid's meals, island barbecue, high-class western food, special Chinese food, salad, sandwiches and desserts on different routes. (The following pictures are for reference only.

CategoryDeparture cityMealPrice(CNY)Applicable classPicture
Kid's MealsBeijing
Haikou
Lovely Baby Rice Meal¥118Economy Classhumall
Beijing
Haikou
Lovely Baby Pasta Meal¥118Economy Classhumall
BarbecueBeijing
Haikou
Island Barbecue¥98Economy Classhumall
SaladBeijingHerbed Chicken Salad¥46Economy Classhumall
HangzhouCereals and Vegetable Salad¥28Economy Classhumall
XiamenTuna and Mesclun Salad¥46Economy Classhumall
SandwichBeijingPan-seared Beef Panini¥46Economy Classhumall
HangzhouClub Sandwich¥22Economy Classhumall
XiamenMeat Floss and Egg Sandwich¥26Economy Classhumall
DesertHangzhouTiramisu¥28Economy Classhumall
Western Main CourseBeijingPan-fried Beef Tenderloin¥96Economy Classhumall
BeijingPan-fried Beef Tenderloin¥98Business Classhumall
BeijingPan-seared Sea Bass¥98Business Classhumall
BeijingPan-seared Sea Bass¥88Economy Classhumall
Xi'anPan-fried Beef Tenderloin¥98Business Classhumall
Xi'anPan-seared Sea Bass¥98Business Classhumall
Chinese Main CourseBeijingRice with Stir-fried Beef¥52Economy Classhumall
BeijingBraised Noodles with Pork¥52Economy Classhumall

Salad

Departure city : Beijing

Applicable class : Economy Class

humall

Herbed Chicken Salad

¥46

Departure city : Hangzhou

Applicable class : Economy Class

humall

Cereals and Vegetable Salad

¥28

Departure city : Xiamen

Applicable class : Economy Class

humall

Tuna and Mesclun Salad

¥46

Sandwich

Departure city : Beijing

Applicable class : Economy Class

humall

Pan-seared Beef Panini

¥46

Departure city : Hangzhou

Applicable class : Economy Class

humall

Club Sandwich

¥22

Departure city : Xiamen

Applicable class : Economy Class

humall

Meat Floss and Egg Sandwich

¥26

Desert

Departure city : Hangzhou

Applicable class : Economy Class

humall

Tiramisu

¥28

Western Main Course

Departure city : Beijing

Applicable class : Economy Class

humall

Pan-fried Beef Tenderloin

¥96

Departure city : Beijing

Applicable class : Business Class

humall

Pan-fried Beef Tenderloin

¥98

Departure city : Beijing

Applicable class : Business Class

humall

Pan-seared Sea Bass

¥98

Departure city : Beijing

Applicable class : Economy Class

humall

Pan-seared Sea Bass

¥88

Departure city : Xi'an

Applicable class : Business Class

humall

Pan-fried Beef Tenderloin

¥98

Departure city : Xi'an

Applicable class : Business Class

humall

Pan-seared Sea Bass

¥98

Chinese Main Course

Departure city : Beijing

Applicable class : Economy Class

humall

Rice with Stir-fried Beef

¥52

Departure city : Beijing

Applicable class : Economy Class

humall

Braised Noodles with Pork

¥52

Precautions:

1. Reservation Time Limit: Please make a reservation or cancellation at least 24 hours (inclusive) prior to departure.

2. Reservation Rules:

1) Paid meals may vary due to different places of departure, flights and dates. We will match bookable and purchasable meals for you according to your flight and date. Please refer to the actual query.

2) Only one product of special meal, high-class meal and meal redeem points is available for reservation. However, multiple paid meals are available for reservation. For example, if you reserve any one product among special meal, high-class meals and meal redeem points and the flight meets the condition for paid meal reservation, you can reserve paid meals as well.

3) After making a reservation for paid meals, you are still provided with the complimentary meal prepared for your original cabin. You can make a reservation for meals to redeem points for products or give up the complimentary meal to obtain equal points rewards based on your actual demands on the official WeChat account or APP of Hainan Airlines.

4) it is only applicable to the reservation for 880-ticket flights of Hainan Airlines as the actual carrier, but unavailable for the reservation for non-880-ticket flights.

5) Paid meal reservation is not available for baby passengers.

3. Reservation quantity: Due to the limited number, meals are provided on a first-come, first-served basis. And due to the limited cabin load capacity, each passenger on the same flight is limited to make a reservation for one paid product.

4. Redeem Points for Meals:

1) Applicable objects: Members of Fortune Wings Club and their fellows (required with the same reservation code as the member) or beneficiaries of the member

2) If the ticket is refunded, rescheduled or transferred voluntarily, please apply for cancelling the reserved meals on the original redeem platform 24 hours (inclusive) prior to the scheduled departure time. The points will not be refunded within 24 hours prior to the scheduled departure time.

3) Involuntary refund: Please apply for cancelling the reserved meals on the original redemption platform. The points will be refunded to the account of Fortune Wings Club within 7-10 working days.

Trip inquiry