Air Meals

Passengers flying with Hainan airlines can book our exquisite in-flight meal at least 24 hours(included) prior to departure time.
Only applicable to service bookings for 880 tickets for flights operated by Hainan Airlines. Bookings are not acceptable  for tickets other than 880 tickets.

Terms and Conditions

Applicable routes

This product is available for some of Hainan airlines non-stop flights from Hangzhou and Xiamen.

Meal category

We offer the following meals on different routes(ALL PICTURES SHOWN ARE FOR ILLUSTRATION PURPOSE ONLY):.

CategoryDeparture cityMealPricePicture
SaladHangzhouCereals and Vegetable Salad28humall
XiamenTuna and Mesclun Salad46humall
SandwichHangzhouClub Sandwich22humall
XiamenMeat Floss and Egg Sandwich26humall
DesertHangzhouTiramisu28humall

Refund and Change Provisions

Refunds

1. Voluntary Refunds

1) More than 24 hours (inclusive) before departure, paid meals can be refunded without penalty. Passengers can log in "My bookings" with flight information and turn to  "Flight+" on Hainan Airlines official website to apply for the refund, it will be processed  automatically after the application is submitted.

2) Within 24 hours before departure, refund applications for paid meal are not acceptable.

2. Involuntary Refunds

Paid meals can be refunded without penalty. Passengers can log in "My bookings" with flight information and turn to "Flight+" on Hainan Airlines official website to apply for the refund. The meal orders will be cancelled after the application is submitted, the refund will be processed after approval.

3. Changes

Changing flight is not available for paid meal, Passengers can refund the meal according to the rules of refund and make another booking.

Limitations

1) Meal options may vary depending on route and date.

2) Passenger can only pre-select one meal from Special Meal, Business Class pre-order meal, Meal Exchanges for Points or Pre-paid Salad. Please note that once the Special meal is ordered, other pre-order meal will not be available anymore.

3) Non-880 tickets are not eligible for pre-paid meal service.

4) Please note that the pre-paid meal service is not available to infant passengers.

Availability

Passenger can only select one pre-paid meal. The pre-paid meal service will not be available if our pre-order limit has been reached.

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