Passengers flying with Hainan airlines can reserve our exquisite in-flight meal in 10 days to 24 hours(including) prior to departure time.
Only applicable to service bookings for 880 tickets for flights operated by Hainan Airlines. Bookings are not supported for tickets other than 880 tickets.

Applicable routes

This product is suitable for Hainan airlines non-stop flights from Beijing Capital-Haikou, Beijing Capital-Guangzhou, Beijing Capital-Shenzhen,Beijing Capital-Sanya, Haikou-Beijing Capital, Xi'an-Pairs, Xi'an-Roman, Xi'an-Sydney.

Meal category

We offer the following meals, beverages, and cakes on different routes:

routes	Beverage	Meal	Cake	Friendly Tips
Haikou-Beijing Capital	Happy Fields Cabernet Sauvignon San Medin Sauvignon Blanc Finca el Puntal Red Wine	Grilled filet mignon pan-fried lamb chops Wellington salmon roast chicken chop with thyme German meat platter black pepper filet mignon	Child's Cake Fruit Cake White Beauty Cake Pink Princess Cake Black Forest Cake	Different routes provide different meal options for purchase. Please contact us for more details.
Beijing Capital-Haikou Beijing Capital-Guangzhou Beijing Capital-Shenzhen Beijing Capital-Sanya	--	Roasted lamb chops Roasted chicken breast Pan-fried codfish fillet in herb and tomato sauce Beef fillet with cumin BBQ chicken breast Pan-fried codfish fillet pepper and cherry tomato sauce	--
Xi'an-Pairs Xi'an-Roman Xi'an-Sydney	--	Assorted Vegetable Frittatas Seafood Fritters Roasted egg with avocado Egg Toasties	--
		Grilled rib-eye steak black pepper sauce steak black pepper sauce lamb chop Stewed lamb shank

Refunds

1. Voluntary Refunds

1) Outside 24hours (inclusive) before flight departure, a paid catering order can be cancelled with no commission charges. You can log in "My bookings" of "Flight+" store on Hainan Airlines official website to apply for the refund and it will be returned to your account automaticlly after submitting the application. Refunds will be automatically returned.

2) Within 24hours before your flight departure, refund applications for paid catering are not accepted.

2. Involuntary Refunds

Bookings for paid catering can be cancelled with out any commission charges. You can log in "My bookings" of "Flight+" store on Hainan Airlines official website to apply for the refund. Your bookings will be cancelled after submitting application and refund will be returned to your account after approval.

Changes and endorsements:

Date changes and endorsements is not available for paid catering, your orders will be dealt with refund rules.

（1）Passengers who order the paid catering can enjoy an upgrade on the main course, while the oringin course for economy class will no longer be provided. Catering includes booked main course, salad, sliced seasonal fruits, packaged cake and a cup of yogurt.

（2） Upgrade meals differ with flight dates. We will match the available meals according to your flight.

（3）Owing to the limitations of available cabin space, you can only choose one meal from special meal or upgraded meal, wich means once you booked an upgraded meal, you are not allowed to place an order of special meal.

（4）Our meal and beverage upgrade are limited for purchase. First come, first served.

（5）Tip: In order to fully support the joint defense and joint control efforts to combat the COVID-19 epidemic and reduce the risk of cabin transmission, Hainan Airlines will temporarily shut down the upgrade reservations and services of meals on all routes, and the recovery time will be notified separately. Thank you for your understanding.