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he xxx-xxx section you submitted, XXX (name), XX (meal name, score)
If you do not meet the refund criteria, please cancel the check-out of the above meal products and resubmit them.
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Only applicable to service bookings for 880 tickets for flights operated by Hainan Airlines. Bookings are not supported for tickets other than 880 tickets.
Terms and Conditions
This product is suitable for Hainan airlines non-stop flights from Beijing Capital-Haikou, Beijing Capital-Guangzhou, Beijing Capital-Shenzhen,Beijing Capital-Sanya, Haikou-Beijing Capital, Xi'an-Pairs, Xi'an-Roman, Xi'an-Sydney.
We offer the following meals, beverages, and cakes on different routes:
|Happy Fields Cabernet Sauvignon San Medin Sauvignon Blanc Finca el Puntal Red Wine||Grilled filet mignon pan-fried lamb chops Wellington salmon roast chicken chop with thyme German meat platter black pepper filet mignon||Child's Cake Fruit Cake White Beauty Cake Pink Princess Cake Black Forest Cake||Different routes provide different meal options for purchase. Please contact us for more details.|
|--||Roasted lamb chops Roasted chicken breast Pan-fried codfish fillet in herb and tomato sauce Beef fillet with cumin BBQ chicken breast Pan-fried codfish fillet pepper and cherry tomato sauce||--|
|--||Assorted Vegetable Frittatas Seafood Fritters Roasted egg with avocado Egg Toasties||--|
|Grilled rib-eye steak black pepper sauce steak black pepper sauce lamb chop Stewed lamb shank|
Refund, Change and Endorsement Provisions
1. Voluntary Refunds
1) Outside 24hours (inclusive) before flight departure, a paid catering order can be cancelled with no commission charges. You can log in "My bookings" of "Flight+" store on Hainan Airlines official website to apply for the refund and it will be returned to your account automaticlly after submitting the application. Refunds will be automatically returned.
2) Within 24hours before your flight departure, refund applications for paid catering are not accepted.
2. Involuntary Refunds
Bookings for paid catering can be cancelled with out any commission charges. You can log in "My bookings" of "Flight+" store on Hainan Airlines official website to apply for the refund. Your bookings will be cancelled after submitting application and refund will be returned to your account after approval.
Changes and endorsements:
Date changes and endorsements is not available for paid catering, your orders will be dealt with refund rules.
Refund, Reschedule and Rebook
（2） Upgrade meals differ with flight dates. We will match the available meals according to your flight.
（3）Owing to the limitations of available cabin space, you can only choose one meal from special meal or upgraded meal, wich means once you booked an upgraded meal, you are not allowed to place an order of special meal.
（4）Our meal and beverage upgrade are limited for purchase. First come, first served.