Optimal seat selection
Hainan Airlines introduces “Optimal Seat Selection” on some international routes between China and Europe, North America, Russia, Australia, Southeast Asia and Taiwan. For a modest fee, passengers may select seats with additional legroom or front seats in the economy-class cabin. The numbers of seats are limited per flight and must be prepaid. For more details, please contact Hainan Airlines’24-hour service hotline at 95339 in China or ticket offices both inside and outside China.
Front row economy class seats and emergency exit row seats
|Flight Service||Applicable Seats||Price|
|Platinum member||Gold member||Silver member||Others|
Beijing = North America, Europe
Shanghai（Pudong）= Boston, Seattle,Brussels
Xi'an=North America, Europe, Australia
|the first row seats & safety aisle seats||Free||300CNY/10000 points||400CNY/15000 points||600CNY/20000 points|
|the front row seats in the economy-class cabin||Free||Free||Free||100CNY/3000 points|
|Beijing = Almaty
Beijing = Bangkok
|the first row seats of economy-class cabin||Free||150CNY/5000 points||200CNY/6500 points||300CNY/10000 points|
|Beijing=Taipei, Xi’an=Taipei, Dalian=Taipei, Lanzhou=Taipei, Guangzhou=Taipei, Xi'an= Tokyo(Narita), Beijing=Tokyo(Haneda),
Haikou = Taipei
|the first row seats of economy-class cabin||Free||100CNY/3000 points||150CNY/5000 points||200CNY/6500 points|
1. Reservations principles: First come, first served.
2. Special passengers: passenger with infant (limited to one person) is free to apply for bassinet space, without extra charge.
3.Those making advanced bookings for seats of emergency exit rows must be non-special travellers according to the civil aviation safety regulations, be aged form 15 to 60 years old, and be willing and able to fulfill the corresponding obligations when meeting the relevant conditions.
Passengers may apply for refunds at the airport ticket office where conditions for sitting by the emergency exit are not met caused by the passenger’s own reasons.
4. The product can be refunded with no charge for the 48 hours prior to departure time(contain). Within 48 hours prior to departure time and after flight take-off, the product cannot be refunded (except irregular flights or that the passenger do not conform to seating in the emergency exit seats).